Heres the "Terms and Conditions" TERMS AND CONDITIONS
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Truc-Ya!! app (the “Service”) operated by FGG LLC dba Truc-Ya!! (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of FGG, LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of FGG , LLC.
Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by FGG , LLC.
FGG, LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that FGG, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.
Indemnification
You agree to defend, indemnify and hold harmless FGG, LLC and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.
Limitation Of Liability
In no event shall FGG LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
FGG, LLC its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Exclusions
ISome jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
Governing Law
These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a Court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
Contact Us
If you have any questions about these Terms, please contact us.
Introduction
At Truc-Ya!!, we want to create access through transportation and increase the quality of life for millions of people who require accessibility in transportation of items. This privacy policy outlines information Truc-Ya!! receives from riders and drivers, and how we use it to connect riders with drivers and continue to improve our services.
Scope of this Privacy Policy
FGG (dba “Truc-Ya!!,” “we,” “our,” and/or “us”) values the privacy of individuals who use our application, websites, and related services (collectively, the “Truc-Ya!! Platform”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from Truc-Ya!! users (“Users”), comprised of both Truc-Ya!! riders (“Riders”) and Truc-Ya!! drivers (including Driver applicants) (“Drivers”). Beyond the Privacy Policy, your use of Truc-Ya!! is also subject to our Terms of Service.
Information We Collect
Information You Provide to Us
- Registration Information: When you sign up for a Truc-Ya!! account, you give us your name, email address, and phone number.
- User Profile Information: When you join the Truc-Ya!! community, you can create a Truc-Ya!! Profile to share information about yourself.
- Payment Method: When you add a credit card or payment method to your Truc-Ya!! account, a third party that handles payments for us will receive your card information.
- Communications: If you contact us directly, we may receive additional information about you.
- Driver Application Information: If you decide to join our Truc-Ya!! driver community, in addition to the basic registration information we ask you for your date of birth, physical address, Social Security number, driver’s license information, vehicle information, car insurance information, and in some jurisdictions we may collect additional business license or permitting information. We share this information with our partners who help us by running background checks on Drivers to help protect the Truc-Ya!! community.
- Payment Information: To make sure Drivers get paid, we keep information about Drivers’ bank routing numbers, tax information, and any other payment information provided by Drivers.
Information We Collect When You Use the Truc_Ya Platform
- Location Information:Truc-Ya!! is all about connecting Drivers and Customers. To do this, we need to know where you are. When you open Truc-Ya!! on your mobile device, we receive your location. We may also collect the precise location of your device when the app is running in the foreground or background. If you label certain locations, such as “home” and “work,” we receive that information, too.
Your location information is necessary for things like matching Customers with nearby Drivers, determining drop off and pick up locations. Also, if the need ever arises, our Safety team may use and share location information to help protect the safety of Truc-Ya!! Users or a member of the public. In addition to the reasons described above, Drivers’ location information and distance traveled is necessary for calculating charges and insurance for Truc-Ya!! deliveries. If you give us permission through your device settings or Truc-Ya!! app, we may collect your location while the app is off to identify service updates in your area.
- Device Information: Truc-Ya!! receives information from Users’ devices, including IP address, web browser type, mobile operating system version application installations, device identifiers, push notification tokens. We collect mobile sensor data from Drivers’ devices (such as speed, direction, height, acceleration or deceleration) to improve location accuracy and analyze usage patterns .
- Usage Information: To help us understand how you use the Truc-Ya!! Platform and to help us improve it, we automatically receive information about your interactions with the Truc_Ya Platform, like the pages or other content you view, your actions within the Truc-Ya!! app, and the dates and times of your visits..
- Call and Text Information: We work with a third party partner to facilitate phone calls and text messages between Riders and Drivers who have been connected for a ride. We receive information about these communications including the date and time of the call or SMS message, the parties’ phone numbers, and the content of any SMS messages. For security purposes, we may also monitor and/or record the contents of phone calls made on the Truc-Ya!! Platform, such as those between Customers and Drivers.
- User Feedback: At ,Truc-Ya!! we want to make sure Users are always enjoying great deliveries. Customers and Drivers may rate and review each other at the end of every ride. We receive information about ratings and reviews and, as we explain below, give Customers information about Drivers’ ratings and reviews and vice versa.
- Information from Cookies and Similar Technologies: We collect information through the use of “cookies”, tracking pixels, and similar technologies to understand how you navigate through the Truc-Ya!! Platform and interact with Truc-Ya!! , to learn what content is popular, and to save your preferences. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the Truc-Ya!! Platform. You should consult your web browser(s) to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may be missing out on certain features of the Truc-Ya!! Platform.
Information We Collect from Third Parties
- Third Party Services:If you choose to register for Truc-Ya!! or otherwise link your Truc-Ya!! account with a third party’s service (such as Facebook), we may receive the same type of information we collect from you (described above) directly from those services.
- Third Party Partners: We may receive additional information about you, such as demographic data, payment information, or fraud detection information, from third party partners and combine it with other information that we have about you.
- Background Information on Drivers: Customers and Drivers that have been matched for a ride are able to see basic information about each other, such as names, photo, ratings, and any information they have added to their Profiles. Customers and Drivers who connect their Truc_Ya accounts to Facebook will also be able to see their mutual Facebook friends during the ride. Drivers see the pick-up location that the Rider has provided. Riders see a Driver’s vehicle information and real-time location as the Driver approaches the pick-up location. Riders’ ratings of Drivers are shared with Drivers on a weekly basis. We de-identify the ratings and feedback, but we can’t rule out that a driver may be able to identify the Rider that provided the rating or feedback.
How We Use the Information We Collect
We use the information we collect from all Users to:
- Connect Customers with Drivers;
- Provide, improve, expand, and promote the Truc-Ya!! Platform;
- Analyze how the Truc-Ya!! community uses the Truc-Ya!! Platform;
- Communicate with you, either directly or through one of our partners, including for marketing and promotional purposes;
- Personalize the Truc-Ya!! experience for you and your friends and contacts;
- Send you text messages and push notifications;
- Facilitate transactions and payments;
- Provide you with customer support;
- Find and prevent fraud; and
- Respond to trust and safety issues that may arise, including auto incidents, disputes between Riders and Drivers, and requests from government authorities.
- Additionally, we use the information we collect from Drivers for the following purposes related to driving on the Truc-Ya!! Platform:
- Sending emails and text messages to Drivers who have started the driver application process regarding the status of their application;
- Determining a Driver’s eligibility to drive for Truc-Ya !!
- Notifying Drivers about ride demand, pricing and service updates; and
- Calculating and providing Truc-Ya!! auto insurance policy and analyzing usage patterns for safety and insurance purposes.
How We Share the Information We Collect
Sharing Between Users
Sharing between Customers and Drivers: Customers and Drivers that have been matched for a ride are able to see basic information about each other, such as names, photo, ratings, and any information they have added to their Profiles. Customers and Drivers who connect their Truc_Ya accounts to Facebook will also be able to see their mutual Facebook friends during the ride. Drivers see the pick-up location that the Rider has provided. Riders see a Driver’s vehicle information and real-time location as the Driver approaches the pick-up location. Riders’ ratings of Drivers are shared with Drivers on a weekly basis. We de-identify the ratings and feedback, but we can’t rule out that a driver may be able to identify the Rider that provided the rating or feedback.
Although we help Customers and Drivers communicate with one another to arrange a pickup, we do not share your actual phone number or other contact information with other Users.
Sharing Between Truc-Ya!! and Third Parties
API and Integration Partners: API and Integration Partners. If you connect to the Truc-Ya!! Platform through an integration with a third party service, we may share information about your use of the Truc-Ya!! Platform with that third party. We may share your information with our third party partners in order to receive additional information about you. We may also share your information with third party partners to create offers that may be of interest to you.
Third Party Services: The Truc-Ya!! Platform may allow you to connect with other websites, products, or services that we don’t have control over (for example, we may give you the ability to order a food delivery from a restaurant from within the Truc-Ya!! app). If you use these services, we will provide the third party with information about you to allow them to provide the service to you . We can’t speak to the privacy practices of these third parties, and we encourage you to read their privacy policies before deciding whether to use their services.
Service Providers. We work with third party service providers to perform services on our behalf, and we may share your information with such service providers to help us provide the Truc-Ya !! Platform.
Access Partners: If you participate in an access program and charge a Tier level to your organization’s billing method or credits, we will provide your organization’s account holder with information about your use of the Truc-Ya!! Platform, including delivery details such as date, time, charge, and pick up and drop off locations. If you create a Business Profile, at the end of each delivery you will have the option to designate the delivery as a business expense. If you do so, and your organization has a corporate account with Truc-Ya!! , we may share information about your use of Truc-Ya!! Platform with your organization including delivery details such as date, time, charge, and region of the trip. If you change organizations, it is your responsibility to update your Business Profile with the new information. (Please remember to check and set your designation settings accordingly.)
Privacy Options
You have the option to control how we communicate with you:
- Email Subscriptions: You can always unsubscribe from our commercial or promotional emails but we will still send you transactional and relational emails about your account use of the Truc-Ya!! Platform..
- Text Messages:You can opt out of receiving commercial or promotional text messages from Truc-Ya!! . You may also opt out of receiving all texts from Truc-Ya!! (including transactional or relational messages,) however, opting out of receiving all texts may impact your use of the Truc-Ya!! Platform. Drivers can also opt out of driver-specific messages by texting STOP in response to a driver SMS. To re-enable texts you can text START in response to an unsubscribe confirmation SMS.
- Push Notifications: You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the Truc-Ya!! Platform (such as receiving a notification that your ride has arrived).
- Profile Information: While your name will always be shared with Drivers, you can delete any additional information that you added to your Profile at any time if you don’t want Drivers to see it. Riders will always be able to see Drivers’ names, rating, profile photos, and vehicle information.
- Location Information:While you can prevent your device from sharing location information at any time through your Device’s operating system settings, Rider and Driver location is core to the Truc-Ya!! Platform and without it we can’t provide our services to you.
- Editing and Accessing Your Information:You can review and edit certain account information by logging in to your account settings and profile (Drivers may edit additional information through the Driver portal). If would like to terminate your Truc-Ya!! account, please contact us at (Seller_sb@yahoo.com) with your request. If you choose to terminate your account, we will deactivate it for you but may retain information from your account for a certain period of time and disclose it in a manner consistent with our practices under this Privacy Policy for accounts that are not closed. We also may retain information from your account to collect any fees owed, resolve disputes, troubleshoot problems, analyze usage of the Truc-Ya!! Platform, assist with any investigations, prevent fraud, enforce our Terms of Service, or take other actions as required or permitted by law.
OTHER
- Data Security:We are committed to protecting the data of the Truc-Ya!! community. Even though we take reasonable precautions to protect your data, no security measures can be 100% secure, and we cannot guarantee the security of your data.
- Changes to Our Privacy Policy:We may make changes to this Privacy Policy from time to time. If we make any material changes, we will let you know through the Truc-Ya!! Platform, by email, or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. As long as you use the Truc-Ya!! Platform, you are agreeing to this Privacy Policy and any updates we make to it.
- Contact Information: Feel free to contact us at any time with any questions or comments about this Privacy Policy, your personal information, our use and sharing practices, or your consent choices by contacting (seller_sb@yahoo.com).